Terms of Service

Effective Date: January 01, 2026
Last Updated: January 01, 2026

1. Agreement to Terms

Welcome to Keesdeen. By accessing or using our website at keesdeen.com (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Website or services.

We reserve the right to modify these Terms at any time. Changes will be effective when posted on the Website. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.

2. Eligibility

You must be at least 13 years old (or 16 in some jurisdictions) to make purchases on our Website. If you are under 13 (or 16 in some jurisdictions), you may use our Website only with the involvement and consent of a parent or legal guardian. By using our Website, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

Creating an Account

To access certain features and make purchases, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate your account at any time if:

• You violate these Terms
• You provide false or misleading information
• Your account is used for fraudulent activities
• We determine termination is necessary to protect our interests

4. Products and Services

Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

• Colors may vary due to display settings
• Product specifications are subject to change
• We do not warrant that product descriptions are error-free
• We reserve the right to correct any errors or inaccuracies
• We may discontinue products at any time without notice

Pricing

• All prices are listed in GBP by default (but may be converted to your local currency depending on your IP address)
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• Taxes and shipping costs are additional unless stated otherwise
• Promotional pricing is valid for specified periods only

Product Availability

• Product availability is subject to change
• We do not guarantee that products will be in stock
• We reserve the right to limit quantities
• Pre-order items will be shipped when available
• Out-of-stock items may be backordered or cancelled

5. Orders and Payment

Placing Orders

When you place an order, you agree that:

• You are making a binding offer to purchase
• You will provide accurate payment and shipping information
• You authorize us to charge your payment method
• Order confirmation does not guarantee acceptance

Order Acceptance

We reserve the right to refuse or cancel any order for reasons including:

• Product unavailability
• Pricing or product description errors
• Suspected fraudulent activity
• Violation of these Terms
• Credit or payment issues

Payment Methods

We accept the following payment methods: Credit card, Debit card, Google Pay, Apple Pay

You agree to:

• Provide valid payment information
• Pay all charges incurred on your account
• Ensure sufficient funds are available
• Authorize us to charge applicable fees and taxes

Payment Security

We use secure payment processing services. However, you are responsible for:

• Maintaining the security of your payment information
• Notifying your payment provider of any unauthorized charges
• Understanding your payment provider's terms and policies

6. Shipping and Delivery

Shipping Policy

• Shipping costs are calculated at checkout
• Delivery times are estimates and not guaranteed
• We are not responsible for delays caused by carriers or customs
• Risk of loss passes to you upon delivery
• You must provide accurate shipping information

International Shipping

For international orders:

• Additional customs fees, duties, and taxes may apply
• You are responsible for all import charges
• Delivery times may vary by location
• Some products may not be available for international shipping

Failed Deliveries

If a delivery attempt fails:

• You will receive a notification from the carrier
• You are responsible for rescheduling delivery or pickup
• Unclaimed packages may be returned, and refunds may be subject to restocking fees

7. Returns and Refunds

Return Policy

We accept returns within 14 days of delivery, subject to the following conditions:

• Items must be unworn, unwashed, and in original condition
• Original tags and packaging must be intact
• Proof of purchase is required
• Some items may not be eligible for return (final sale, intimate apparel, etc.)

Return Process

To initiate a return:

1. Contact us at hello@keesdeen.com
2. Provide order number and reason for return
3. Receive return authorization and instructions
4. Ship items using provided instructions
5. Receive a refund after inspection

Refund Policy

• Refunds will be issued to the original payment method
• Processing may take 14 days
• Shipping costs are non-refundable unless we made an error
• Restocking fees may apply to certain returns

Exchanges

We do not offer exchanges.

8. Intellectual Property

Our Content

All content on the Website, including text, graphics, logos, images, videos, and software, is owned by Keesdeen or our licensors and is protected by intellectual property laws. You may not:

• Copy, reproduce, or distribute our content without permission
• Modify or create derivative works
• Use our content for commercial purposes
• Remove copyright or trademark notices
• Use automated systems to access or collect content

Your Content

When you submit content (reviews, comments, photos), you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute your content. You represent that:

• You own or have rights to the content
• Your content does not violate any laws or rights
• Your content is accurate and not misleading

9. Prohibited Activities

You agree not to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code or malware
• Interfere with Website operation
• Attempt unauthorized access to systems
• Collect user information without consent
• Impersonate others or provide false information
• Engage in fraudulent activities
• Use the Website for any illegal purpose
• Post offensive, defamatory, or inappropriate content
• Manipulate prices or engage in price manipulation
• Create multiple accounts to circumvent restrictions

10. Disclaimers

"As Is" Basis

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OR RELIABILITY
• UNINTERRUPTED OR ERROR-FREE OPERATION

Third-Party Content

We are not responsible for third-party content, links, or services accessed through our Website.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KEESDEEN SHALL NOT BE LIABLE FOR:

• INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
• LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
• DAMAGES RESULTING FROM WEBSITE USE OR INABILITY TO USE
• DAMAGES CAUSED BY THIRD-PARTY ACTIONS
• UNAUTHORIZED ACCESS TO YOUR DATA

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM, OR $100, WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify, defend, and hold harmless Keesdeen, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use of the Website
• Your violation of any laws or third-party rights
• Content you submit or post
• Your fraudulent or illegal activities

13. Dispute Resolution

Governing Law

These Terms are governed by the laws of the United Kingdom, without regard to conflict of law principles.

Arbitration Agreement

Any disputes arising from these Terms or Website use shall be resolved through binding arbitration, except:

• Small claims court actions
• Actions to enforce intellectual property rights
• Actions to prevent immediate harm

Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class actions or representative proceedings.

Informal Resolution

Before initiating arbitration, you agree to contact us to attempt informal resolution.

14. Miscellaneous

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Keesdeen.

Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right.

Assignment

You may not assign or transfer these Terms. We may assign our rights without restriction.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

Survival

Provisions that by their nature should survive termination will survive, including warranties, disclaimers, and limitation of liability.

15. Contact Information

For questions or concerns about these Terms, please contact us:

Keesdeen
Email: hello@keesdeen.com